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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heidi Mesik

October 1, 2025

5  out of  5
rating by Heidi Mesik
"Mike has been fantastic to work with as we relocate to Ashland and needed help transferring multiple policies. He's super responsive, clear and answered all our questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kerrie N

October 2, 2024

5  out of  5
rating by Kerrie N
"Had to switch from another local agent who I have had for years due to ineptness. Mike and Terri were extremely knowledgeable and very helpful. I would highly recommend this agent!!!"
We responded:
"Thanks Kerri for the kind words. Glad we were able to straighten everything out and give you the coverage and service you deserve! Glad you are a part of our office. Feel free to reach out to us anytime; We're here to help! "
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Memrie Williams

August 28, 2024

5  out of  5
rating by Memrie Williams
"Everyone in this office is so kind and helpful."
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Dean Mcclure

May 9, 2024

5  out of  5
rating by Dean Mcclure
"Mike explained things better than ive had it done for me"
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gretchen dahlberg

February 17, 2024

5  out of  5
rating by gretchen dahlberg
"Mike was fantastic in getting us in for a meeting and he knew what we needed, explained our options and sent us out with minimal paperwork and the insurance we needed. Five stars, Mike!"
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Jennifer Ackley

January 23, 2024

5  out of  5
rating by Jennifer Ackley
"Called Mike up to talk about car insurance, and he gave me better advice than what I'm getting from Progressive Insurance...so come February 2024, I will be a new member of State Farm Insurance"
We responded:
"Welcome to the State Farm Family. Thanks review. "
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Christopher Baur

September 24, 2023

5  out of  5
rating by Christopher Baur
"Mike is fantastic to work with. Very personable, insightful, and helped us identify gaps and areas in our policy that could improved. He doesn't push anything on you and doesn't give you the typical sales pitch, which is an important quality. His associate Terri is also amazing to work with. Excellent agents to work with, thank you!"
We responded:
"Thanks for the review! Our office loves helping customers use their insurance dollars wisely! Thanks again Christopher for being a loyal customer. We appreciate your business!"
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sheryl Granger

July 18, 2023

5  out of  5
rating by sheryl Granger
"State farm is my kind of farm. They take good care of us and they'll take good care of you if you choose."
We responded:
"Thanks Sheryl. We appreciate your kind words and trusting us for your insurance needs!"
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Noble Falconer

June 20, 2023

2  out of  5
rating by Noble Falconer
"Friendly and helpful folks, but they increased my auto premium by over $100 within the first few months of being with them."
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Shelly Leding

February 25, 2023

5  out of  5
rating by Shelly Leding
"Excellent Staff!"
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Gerald Bruno

February 4, 2023

5  out of  5
rating by Gerald Bruno
"Very good proactive agency."
We responded:
"Thanks for the review Gerald and we appreciate your years of loyalty to our office! "
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Dan Frostman

December 2, 2022

5  out of  5
rating by Dan Frostman
"Very helpful and saved a lot!!"
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Richard Williams

July 8, 2022

5  out of  5
rating by Richard Williams
"Great place for insurance, Terri is really great and really knows her stuff. Still a great place and Terri is even more knowledgeable. Amazing!"
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Marsha Picard

May 5, 2022

5  out of  5
rating by Marsha Picard
"Friendly and professional!"
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Gudo Squad

July 9, 2021

5  out of  5
rating by Gudo Squad
"Easy insurance company to work with and Terri is the engine that makes it work"
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Leon Wheeler

July 8, 2021

5  out of  5
rating by Leon Wheeler
"Looking for homeowner's insurance with a local agent, I reached out to this State Farm agency in Ashland. Rachel, the associate I worked with, was very professional and responsive to my timeframe. Over the course of 24 hours I had received a quote that provided better coverage than others I received at a very competitive price. I'm now a very happy customer!"
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Caleb Marincel

July 1, 2021

5  out of  5
rating by Caleb Marincel
"The team over at the Mike Bigo Agency are great individuals with the drive to help! Highly recommend them!"
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Darryl Warren

June 30, 2021

5  out of  5
rating by Darryl Warren
"I want to thank everyone at Mike Bigo insurance for their quick response to an issue I had with my policy. They handled the issue with professionalism and concern which are two qualities that are disappearing everywhere. If you’re in need of insurance for anything you have call Mike Bigo State Farm and they’ll take care of you for sure!"
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Desiree Ford

June 28, 2021

5  out of  5
rating by Desiree Ford
"I highly recommend Jim, from Mike Bigo's State Farm Insurance office. He just helped me through a car accident with a rental and out of state! He made it so easy and pleasant. Ever since switching over he has been amazing with responding to questions, he's quick, great to work with and values his customers. I've never had this experience with any other car insurance!"
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carrie kokko

June 11, 2021

5  out of  5
rating by carrie kokko
"Jim Marincel is very helpful, professional, and easy to work with. Very happy with his exceptional service. He's been great with claims, questions, new policies, and changing up old ones. Would highly recommend him."
We responded:
"Thanks Carrie! We are glad Jim is part of our our amazing team!"
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Jennifer Marincel

June 11, 2021

5  out of  5
rating by Jennifer Marincel
"The team at Mike Bigo State Farm is exceptional!"
We responded:
"Thanks Jennifer. We do have an amazing team!"
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Trent Meske

June 7, 2021

5  out of  5
rating by Trent Meske
"Everyone in the office is always very helpful."
We responded:
"Thank you Trent for being a loyal customer!"
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dan dubois

May 24, 2021

5  out of  5
rating by dan dubois
"Relocated from another state and switching to State Farm was made really easy by the qualified staff at Bigo State Farm! Everyone in the office can help me when I call and I know it will be done the right way."
We responded:
"Thanks Dan. Welcome to the area!"
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Crystal Mattson

May 21, 2021

5  out of  5
rating by Crystal Mattson
"The team over at State Farm are extremely professional as well as quick to respond to emails and concerns. I work directly with Jim and he goes above and beyond to make sure things are taken care of in a timely and efficient manner. I definitely know that I am in good hands!"
We responded:
"Thanks Crystal! We take great pride in delivering great customer service. Thanks for your continued business."
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Julie Greene

May 20, 2021

5  out of  5
rating by Julie Greene
"Bigo has exceeded my expectations. Jim Marincel is easy to work with. He understands our needs and his response time is exceptional. If you're looking for a new insurance agency I highly recommend contacting Bigo insurance and asking for Jim. He has all of my family covered and will work for you."
We responded:
"Thanks Julie for the kind words."